There seems to be an increase in people taking offence on behalf of others i.e. about issues that don’t affect them personally. This can sometimes be a good thing as, in keeping with the British sense of fair play and protecting the underdog, nobody wants to see weaker or vulnerable people bullied or discriminated againstContinue reading “Keep your nose out! Dealing with employees who complain about things that don’t seem relevant to them personally.”
Category Archives: Grievances
How to Manage Employee Grievances
Most grievances, whether they are raised formally or informally, can be resolved informally i.e. without the need for a longwinded investigation if they are handled in a proactive, fair and professional manner. Although the complainant can choose for a formal investigation and hearing to take place we encourage employers to try and manage complaints informallyContinue reading “How to Manage Employee Grievances”
The legal situation regarding employee grievances, including tribunal outcomes
In preparation for the release of our updated ‘Practical Guide to Managing Grievances’ which will be available in a week or so, this article looks at the legal requirements for handling grievances and then a couple of tribunal cases that are useful in justifying why care needs to be taken to treat employee complaints seriouslyContinue reading “The legal situation regarding employee grievances, including tribunal outcomes”